Client voices to shape safe, high-quality care
Sep 02, 2025
At CBS, we believe that the best way to deliver safe, high-quality services is to keep client voices at the heart of everything we do. To strengthen that commitment, we’re proud to announce the launch of our Client Advisory Committee.
Bringing Together a Diversity of Perspectives
The committee is made up of clients, office staff, and field staff, each bringing a unique perspective and experience. Together, they will provide advice and insights that help ensure CBS services remain responsive, inclusive, and continuously improving.
What the Committee Will Do
The Client Advisory Committee has an important role to play in shaping the way CBS delivers care. Its work includes:
- Monitoring the quality of our services
- Identifying opportunities for improvement
- Reporting directly to the CBS Board
- Exploring new initiatives and service enhancements that impact clients
By combining lived experience with frontline knowledge, the committee will help guide decisions that make a real difference in the lives of those we support.
Their dedication and insights will help strengthen our services and ensure clients remain at the centre of everything we do.
Our CEO expressed gratitude to those who have stepped forward to serve:
“I’d like to thank the clients, office staff, and field staff who have joined our new Client Advisory Committee. By generously sharing their time and perspectives, these members are helping us ensure that CBS services remain safe, high-quality, and responsive to the needs of our community. Their contribution is invaluable, and we are deeply grateful for their commitment to shaping the future of care at CBS.”
We welcome any interest in joining the advisory committee. Please contact us via the web link below or let your coordinator know.