Community Based Support Tasmania

Coronavirus Information

Since the announcement of the coronavirus, Community Based Support (CBS) has been actively seeking advice from the Australian Department of Health to ensure we have measures in place that assist in avoiding the spread of the virus.


The health and safety of our clients and staff are at the forefront of all planning and decisions we make.


To ensure we are well prepared throughout this pandemic crisis, CBS has formed a coronavirus working group.  The working group is made up of the CEO, the executive management team, and a range of key staff.  The group is meeting regularly to discuss, revise and implement its plans.



Current Status

Last updated at 1:00pm AEST, 21st July 2020


Yesterday, Tasmania recorded its first positive coronavirus case for over 2 months.  The person had returned from Victoria and had been in quarantine since their arrival.  They are now being cared for at the Royal Hobart Hospital in Hobart.


The Premier of Tasmania, Peter Gutwein, has released a 3 stage plan to ease some of the restrictions.  You can read the full ‘Roadmap to Recovery’ here.


Thank you to everyone who has followed the rules to help stop the spread of this virus and keep us, and our clients, safe.  This has truly been a remarkable effort!


The Premier asks all Tasmanians to continue to follow the rules and stay safe.



What procedures has CBS put in place to help prevent the spread of the virus?


In line with Australian Government advice, CBS has implemented the following procedures for its staff and clients. These are in addition to the normal health and safety policies and procedures practiced by all CBS staff.



  • CBS staff who have come into close contact with coronavirus have been advised they must not come to work and isolate themselves in their homes for 14 days following exposure and not return to work until they receive full clearance from their doctor;
  • CBS staff who have returned from overseas or interstate travel must not come to work and self-isolate for 14 days after their return;
  • CBS staff have been advised if they experience any symptoms of the virus, they must not come to work, contact their doctor, and follow their doctors instructions;
  • Every CBS staff member has been contacted individually to ensure they are following the most up to date procedures;
  • CBS staff have now received this year’s flu vaccination;
  • All CBS staff have undertaken COVID-19 Personal Safety and, Infection Control Training;
  • In line with government advice, the teams located in the CBS offices have now returned to working from the office.




  • CBS has written to clients on a number of occasions to ensure they have the most up to date information about CBS processes and plans;
  • Any CBS client who is in mandatory or self-isolation must contact CBS by telephone or email to advise of their situation.
  • If a CBS client develops symptoms of the virus, they must call their Doctor and tell them they suspect they have coronavirus and follow their instructions.  They must then immediately inform CBS by telephone or email.
  • CBS staff are required to ask their clients a range of questions before entering their home.  (See our FAQs page for more information)



Services on hold:

In line with Government advice, CBS has temporarily placed some services deemed as ‘non-essential’ on hold.  These services include all CBS Social Hubs, all CBS Exercise Groups, and CBS Events.


These services will recommence as soon as it is safe to do so.


In the mean-time we have commenced a meal delivery service which enables us to both deliver nutritious meals as well as provide some well needed social connections with CBS clients.  We are loving the interaction and being able to be of service to those we care about most, our clients.


CBS staff are also contacting its clients by phone, just to check in and see if they are OK.  If you usually receive services from CBS and are feeling isolated, please contact us by phone and let us know.  You are the reason we are here, please let us be there for you.


In addition to this, CBS has developed a range of free exercise videos that can assist you to be active and mobile while at home.  These can be viewed or downloaded for free here.




CBS requests all visitors to its offices to please consider if the visit is necessary.  If it is unnecessary, we ask that they please contact us in another way – perhaps by telephone or email.


For those who do need to visit us, they are very welcome, however, we do ask them to please follow the instructions on the signs that have been placed at the entrance to the buildings.  Instructions include washing their hands before interacting with any staff or other visitors in the buildings.



More information

For more information please visit our coronavirus FAQs page.


It is our sincere wish that this information helps to alleviate any concerns and reassures you that CBS is highly committed to ensuring we take every possible measure to avoid the spread of this virus.