Community Based Support Tasmania

Coronavirus Information

Since the announcement of the coronavirus, Community Based Support (CBS) has been actively seeking advice from the Australian Department of Health to ensure we have measures in place that assist in avoiding the spread of the virus.


The health and safety of our clients and staff are at the forefront of all planning and decisions we make.


To ensure we are well prepared throughout this pandemic crisis, CBS has formed a coronavirus working group.  The working group is made up of the CEO, the executive management team, and a range of key staff.  The group is meeting regularly to discuss, revise and implement its plans.



Current Status

Last updated at 4:00pm AEST, 9th April 2020


To help slow the spread of coronavirus in Tasmania, our Premier, Peter Gutwein, asks all Tasmanians to STAY AT HOME this Easter.  You should stay at your primary residence unless you are going to work, buying essential or medical supplies, exercising, or providing compassionate care. 


To protect vulnerable Australians, the Government has agreed to expand the current coronavirus testing criteria to include testing of aged and residential care workers with fever or acute respiratory infection. For further information about this, including testing criteria, please click here.


Any person returning from any overseas or interstate travel must self-isolate for 14 days from the date of their return.



What procedures has CBS put in place to help prevent the spread of the virus?


In line with Australian Government advice, CBS has implemented the following procedures for its staff and clients. These are in addition to the normal health and safety policies and procedures practiced by all CBS staff.



  • CBS staff who have come into close contact with coronavirus have been advised they must not come to work and isolate themselves in their homes for 14 days following exposure;
  • CBS staff who have returned from overseas or interstate travel must not come to work and self-isolate for 14 days after their return;
  • CBS staff have been advised if they experience any symptoms of the virus, they must not come to work, contact their doctor, and follow their doctors instructions;
  • Every CBS staff member has been contacted individually to ensure they are following the most up to date procedures;
  • In line with government and community expectations, the teams located in the CBS offices are moving to a work from home arrangement. We are still supporting our clients and you can still contact us – We are keen to hear from you!




  • CBS has written to clients on a number of occasions to ensure they have the most up to date information about CBS processes and plans;
  • Any CBS client who is in mandatory or self-isolation must contact CBS by telephone or email to advise of their situation.
  • If a CBS client develops symptoms of the virus, they must call their Doctor and tell them they suspect they have coronavirus and follow their instructions.  They must then immediately inform CBS by telephone or email.
  • CBS staff are required to ask their clients a range of questions before entering their home.  (See our FAQs page for more information)



Social Hubs and Events:

All CBS client social events have been temporarily suspended until further notice.  This includes all CBS Social Hubs, all upcoming Carer Support events, and all Social Group events.



CBS requests all visitors to its offices to please consider if the visit is necessary.  If it is unnecessary, we ask that they please contact us in another way – perhaps by telephone or email.


For those who do need to visit us, they are very welcome, however, we do ask them to please follow the instructions on the signs that have been placed at the entrance to the buildings.  Instructions include washing their hands before interacting with any staff or other visitors in the buildings.



More information

For more information please visit our coronavirus FAQs page.


It is our sincere wish that this information helps to alleviate any concerns and reassures you that CBS is highly committed to ensuring we take every possible measure to avoid the spread of this virus.