CBS Connect – Summer 2021


Community Based Support Allyson Warrington CEO

Happy New Year to you all. I wish you the very best for a bumper 2021, in whatever shape that looks like for you.

After the bumpy ride we had last year we are looking forward to continuing to deliver on our action plans to ensure continuous improvements and a true focus on client service, quality and safety.

We’ve listened to your feedback and we will address the issues you have raised as not working well for you, and to maintain those that are.

We are implementing training to all our staff to better support you in the areas you want to be supported in. We are taking a deep dive into the subject of ‘Person Centred Care’, learning about what this means as well as how to put it into action. This means our staff will be better equipped to support you, exactly the way you want to be supported. Staff will also be learning more about medication management, falls prevention, incident management and gathering and providing feedback, just to name a few.

Dedicated client teams
We are also moving to implement a system whereby you will be allocated a specific coordinator to work closely with you and your team of support workers, providing you with a much more personalised and tailored approach. This will mean you will have a consistent team of support workers that visit with you and a direct phone number to your coordinator so you can talk to the right person, every time you call. We also want to improve our matching process for clients and workers.

Access to services
We will be updating our website to ensure that you and your family have information about the services you can request from CBS as well as more information about how to navigate your way through our services and who to speak to at CBS when you need some help. Our Family Portal for clients will allow you to see, in real-time, who is coming to support you, and when.

New Launceston Hub
Another exciting opportunity is the opening of our new Hub in Launceston with plans for a program of activities and opportunities to assist you in achieving your goals, socialising with others and keeping in touch with the community.

Happy New Year!


Disability New Year’s Wish

Thank you to all our NDIS and Social Hub clients for choosing and trusting Community Based Support to support you in the year 2020.

We are excited about the positive developements we have planned for 2021, in an effort to fulfil our promise to help you, our clients, live a full and independent life.

We wish you and your loved ones a very safe and happy New Year as we look forward to the year ahead.

Tamara Foster and the Disability Team

Aged Care 2021 Welcome

The Aged Care Team would like to take this opportunity to wish everyone a Happy New Year.

It is so nice to see some sunshine as the mornings get warmer and the days stretch out.

The festive season is a magical time. It brings back happy memories of family gatherings and traditions that have been passed down from generation to generation.
It is a joyous time to take a step back from our busy lives and enjoy time with our loved ones.

As we progress through 2021 Community Based Support will continue to look at ways of improving our service delivery through person centred care, focusing most importantly on our clients and people.

Best wishes to you and your family.

Craig Triffitt and the Aged Care Team

Social Hubs client vacancies

CBS exists to help maximise our clients’ independence. At our social hubs we focus on providing social connection, access to the community, wellness and reablement and the opportunity to learn new skills.

Each day the clients will have the opportunity to participate in a variety of activities.

Some of the activities include engaging with the community, swimming, fishing, croquet, tennis, BBQs, bus tours, boat tours, shopping, outings, arts and craft, cooking classes, games challenges; clients name it and we will find a way to do it!

The activity program comes in advance, providing you with three months of activities.

This gives you the chance to budget money for outings and plan your days. Each day at the social hub gives you a choice of two activities. The activity program is put together with ideas and suggestions offered by clients and their families.

We are gaining positive momentum post COVID-19 and our clients are loving the new activity program!

We operate Monday to Friday between 10am – 3pm.

We have vacancies for NDIS and HACC clients to join our program.

For more information please contact Leah 6208 6601.

Vincent the Lego Master

Vincent is a softly spoken 54 year old, new to Hobart. Originally from Tatura in Victoria, until recently he lived with his Mum and Dad. Vincent moved to Hobart to live with his sister Rosie and her husband Daryl when his parents were no longer able to care for him.

Vincent comes from a big, close-knit family. It’s been a hard year on many levels with much sadness and change for Vincent. One of his sisters passed away eight months ago; and his father just three weeks ago.

“I’ve lived in a cocoon world and now all that’s changed and everything is different and new and I’m not really used to that,” Vincent says. About a year ago, Vincent was diagnosed with autism. He says this explains a lot of things, especially why he is the way he is. He suffers from anxiety and, when things change, “I get a bit strange. I’ve been like that since I was a child. I sometimes enjoy being with people but I’ve always been a bit of a loner.”

“Moving has been a big adjustment and my autism makes it harder,” Vincent admits. “I have my ups and downs, maybe more downs. I think time will make it better.” He is still getting used to the difference between where he grew up and his new home, adjusting to things like the terrain and knowing where to go. He’s working hard to adjust but his anxiety has increased. To help, Vincent sees an occupational therapist and a psychologist.

Rosie was put in touch with Community Based Support (CBS) on Vincent’s behalf and he now receives social support. It’s only been a few weeks but the support from Stefi has been welcomed by Vincent. “Stefi is good, he’s great,” Vincent says. “He shows me things to do and places to go. He’s caring and understanding and things don’t seem as daunting as what they were.” For four hours twice a week Vincent and Stefi catch the bus into town and together they navigate Hobart. “We walk to get my bearings and Stefi shows me where to get stuff and where things are. We sometimes sit and have a drink, just spending time together. I’m doing stuff I normally wouldn’t do by myself. I definitely trust Stefi.”

Vincent enjoys gardening and Lego. When he lived in Tatura he really enjoyed working, staying with the same company for thirty years. He’s hopeful that he can find work in his new home and has started looking for something, supported by an employment service for people living with a disability.“I can do with a bit more support, but I’m not sure what I need yet,” says Vincent. “CBS has been really good, and knowing they are there has helped me with some of my anxieties and I would like to keep getting their services.” Vincent remains optimistic saying “I’m going to give it a go.”

Home from hospital: How to stay healthy

Community Based Support

Learn more about what to do when you get home from hospital for a strong and speedy recovery.
The month or so after you leave hospital is a particularly vulnerable time for many people. Once you return home, you may need extra support, especially during the first couple of weeks. The same things that help in hospital — eating and resting well, prioritising good sleep and relaxation, and taking steps to prevent infections — are all important after hospital too.Read on for five simple steps to give you the best chance of a strong recovery, and remember, if you’re an eligible Medibank hospital member, personalised support is just a phone call away*.

Don’t neglect other health conditions

When you leave hospital, you might find yourself focusing a lot on the condition that sent you to hospital in the first place. You’ve probably been talking to specialists who are focusing on it too. But it’s especially important to take care of any other health issues you have as well.

In fact, when people end up back in hospital in the month after leaving, it is often due to a different health condition that was ‘neglected’. Make sure you know the warning signs and red flags for any long term conditions you have and continue to take your usual medications unless your doctor has told you to stop. If in doubt, ask them before you leave hospital.

Prevent falls

Falls are one of the biggest risks as you age, and the risk is higher after illness or surgery. But you can take steps to prevent falls and decrease the chance of injury.
Here are some tips for preventing falls and fractures:

  • Be active as soon as you’re able. Build up physical activity slowly and talk to your doctor to make sure you are moving safely. But be aware that the longer you are inactive, the harder it will be, so start to gradually incorporate activity as soon as you are able.
  • Stay mobile. Regular physical activity will help strengthen your muscles and bones. Try to include lots of different types of activity each week and talk to your doctor about specific exercises to improve your strength and balance.
  • Keep your shoes on. Walking barefoot or in socks or stockings dramatically increases the risk of falling — especially compared with well-fitted sports shoes.
  • Watch your clothes. Make sure pants, trousers, dresses or skirts are not too long — they should not touch the floor when you wear them.
  • Take your medicines as prescribed. But let your doctor know if you feel dizzy, confused or experience other side effects.
  • Eat well. Eat enough healthy and nutritious food to keep your strength up and your blood sugar levels stable. Keep your glucose levels under control if you have diabetes.
  • Keep your fluids up. Take care to drink enough water even if you don’t feel very thirsty. Dehydration can creep up on you and cause confusion, dizziness and falls.
  • Seek support. With Hospital Assist, eligible Medibank members can reach out for personalised support on how to prepare their home for recovery and links to other Medibank services that can support them. Call our Health Concierge team on 1800 789 414 to chat to a health professional*.

Watch out for red flags

When you leave hospital, you or your carer and close family members should be on the lookout for the warning signs for each condition you have — not just the one you’ve just been treated for. For health questions or concerns, members with hospital cover can call 24/7 Medibank Nurse phone line on 1800 644 325#. However, if you experience any of the following symptoms you should speak with your GP or specialist.

Fever and other signs of infection

Fever is a common early sign of infection.
Other signs can include:
• swelling, redness, tenderness near wounds or wounds not healing
• rapid breathing or developing a cough
• mental confusion
• low blood pressure
• pain when you wee or blood in your urine can be signs of a urinary tract infection.

Weight loss
If you lose weight after you leave hospital you are more likely to end up back in hospital in the next 30 days. Weight loss is a sign of malnutrition, which makes you more prone to infection, pressure ulcers and problems with just about every system of the body, including heart, lung and gastrointestinal disorders. Signs that you may not be getting enough nourishment in your diet include:
• weight loss
• poor wound healing
• bruising easily
• dental problems.

Confusion or delirium
After surgery, it’s common for elderly patients to become confused or delirious — but it goes unnoticed in about 3 out of 4 cases. That’s a problem because delirium is linked to poorer outcomes —including slower healing and recovery and longer time in hospital. Delirium can be a sign of another underlying cause, such as infection, dehydration or side effects from some medicines, for example. Symptoms differ from person to person. Some people become confused, agitated, distressed or delusional while others become withdrawn and passive. There can also be changes to eating, drinking or sleeping, or sudden anxiety or hyper-activeness. Report any sudden change in behaviour, personality or mental status — even if it comes and goes.

Persistent pain
If pain persists and isn’t properly treated it can negatively impact sleep, mood, cognitive function and metabolism. See your doctor to address any lingering pain.

Keep Your GP In The Loop

See your GP regularly to monitor whether your treatment is as effective as it should be and identify any complications before they become serious. Make sure your GP is aware of any new medicines you’ve been prescribed at hospital and any lifestyle changes you’ve started. Tell your GP about any new symptoms since your last visit.

Stay Positive

Most importantly, stay positive. Don’t be discouraged if you have a down day, or don’t achieve your goals for a particular day or week. Just start the next day fresh. Any small steps you take will improve your overall wellbeing and help keep you independent.

*Health Concierge: available to all eligible Medibank members who hold hospital cover. Excludes Overseas Visitor Health Cover, Working Visa Health Cover and Overseas Student Health Cover (OSHC).

Wayne loves running

Wayne and Robyn have been married for 38 years. They live together, with their cat Missy in Warrane. Both receive support from NDIS.

The two met when Robyn was 17 and Wayne 20. Wayne’s foster brother worked with Robyn’s father and they “sort of” helped bring the two together. Robyn had won a competition on television and the prize was dinner and a movie. She invited Wayne, not quite realising she’d win a husband too! The pair have been together ever since. Wayne has been epileptic since he was 13 years old and suffered his first stroke in 1980 when he was just 23. He has had a number of strokes, ever since, that have affected his brain. Some time ago Wayne was diagnosed with cerebellar degeneration. Unfortunately, twelve years ago Wayne was diagnosed with blood cancer and has been treated on an off since then.

For the last eleven years Wayne has been part of the Choir of High Hopes ( Meeting weekly, the choir has over 150 members and a repertoire of over 7,000 songs! Wayne’s favourite song is the one he’s learning right now called ‘Beautiful Sunday’ by Daniel Boone. Wayne watches the songs on YouTube to help him learn the tune and lyrics. “I like singing,” Wayne says, “and it’s a pastime where people can really enjoy themselves.” The choir means a lot to Wayne and he is very proud of the group.

About three years ago Wayne’s support worker got in touch with Community Based Support (CBS) on his behalf. Through his NDIS funding, Wayne receives nine hours a week of support which includes: cleaning help once a week, social support three times a week, physio once a month and a fortnightly accompanied visit to a speech therapist. He also receives transport support by way of taxi. Wayne’s coordinator at CBS is Nicky and he likes that “she laughs and is happy all the time.”

“CBS support me well and when I ask for something they do it. If I want to change a support worker they do it. I’ve found them very helpful to me and Robyn. I’ll stay with CBS,” Wayne says.

Wayne is a big sports fan, supporting Melbourne in the AFL and Melbourne Storm in the rugby league. In his younger days, Wayne was an avid runner, tackling the ‘City to Casino Fun Run’ and, at his best, completing ten kilometres in 43 minutes. Over the years, Wayne’s mobility has decreased as a result of the damage to his brain, but he still enjoys watching the running and will take a walk whenever he can. Each Friday Wayne and his support worker take a long walk while chatting, stopping at his favourite café, Banjo’s, for a coffee and a quiche. “I’m completely knocked out afterwards but it’s worth it!” Wayne says.

Natural Living With Jodi

Well here we are back at the beginning to what is supposed to be our summer months.

Communication Based Support

Spring was a beautiful time, full of beautiful warm days and a great amount of rainfall for the produce trees and crops to grow and provide us with an abundance of tasty fresh food.
(Remember the fresh food markets to source your delicious Tasmanian produce.)

However, I’m not sure the warmer weather of summer is upon us yet, as the second day of summer had us all feeling a temperature drop and even a sprinkling of snow on our lovely Kunanyi / Mount Wellington.

We are the state of four seasons in one day they say!

Once the summer time sun does grace us with its hot rays we will all need to remember to stay hydrated and keep cool.

Here are some ideas for keeping cool this summer:

  • Cook outside under the shade – eat more fresh salads, raw dishes, and no oven recipes
  • Buy breathable cotton clothing
  • Open your windows in the morning and close them during the day, also keep the blinds closed during the day. This will allow the breeze to come in in the morning and keep the heat out during the day
  • Take cool showers
  • Drink iced drinks
  • Fan Hack – a cleverly-positioned bowl of ice is all you need to turn a fan into a cold mist machine. Place a shallow bowl or pan of ice in front of a fan for an icy-cool breeze blown around the room
  • Misting spray bottle filled with iced water to spray your skin to keep cool

I do like to get into the garden this time of year, there is so much happening. The feeling of spring is wonderful and to be able to grow your own food is one of my favourite things to do with my family.

If you’re a keen gardener here are some suggestions for summer plantings:

(This is just a guide that is suitable for Tasmanian and cool-climate conditions, please make allowance for temperature differences, especially areas that are frost-prone or frost-free, be flexible and see what works for you.)

PLANT: Broccoli, Brussels sprouts, cabbage, capsicums, cauliflower, celery, cucumber, eggplant, leek, lettuce, parsnip, pumpkin, silverbeet, late sweetcorn and tomato.

SOW: Beetroot, broccoli, Brussels sprouts, winter cabbage, kale, carrot (main winter-spring crop), kohlrabi, spring onion, silverbeet, late swede, turnip, lettuce (chill seed in fridge first), late sweetcorn.

PLANT: Seedlings of broccoli, Brussels sprouts, winter cabbage, kale, cauliflower, celery, leek, lettuce, silverbeet and spring onion.

SOW: Broccoli, carrot, cabbage, cauliflower, late Brussels sprouts, leek, turnip, late swede (risky), beetroot, Chinese brassicas, Asian roots, parsnip,
and silverbeet.

The Practical Australian Gardener
A fantastic book – Provides a week-by-week plan of action for the year with advice on how to have a pest-free garden without using dangerous chemicals. Also offers advice on how to keep larger pests, such as dogs, cats and possums, out of your yard.

Hey and It’s Mulching Time

What is Mulch?
Mulch and compost are the two most powerful tools that an organic gardener can use for many reasons.
Mulch is to the soil above ground what compost is to plants below ground. In the heat of summer time we need mulch to prevent evaporation, slow down any weeds and provide organic matter for our soil food web.

What makes a good mulch?

What makes a good mulch?
The greatest benefit of mulch is decomposition. A good mulch is one that will break down over time and won’t introduce any harmful elements in the process. The material should come from a sustainable source.
The best mulch for your application depends on your region and what you are mulching.

Mulch Types:

  • Living mulch – what is a living mulch? It could be a ground-hugging plant, like creeping thyme or phlox, or a cover crop, like vetch or clover. Living mulch – particularly cover crops – offer a host of benefits to soil health. These options protect the soil surface, and they can outcompete and shade out weeds too. Planting living mulches in spring / summer and keeping them well mulched, is a great idea to then eventually give that low maintenance long lived mulch to your garden beds.
    Some ideas of living mulches:
    – Creeping boobialla (Myoporum parvifolium)
    – Creeping saltbush (Rhagodia spinescens)
    – Creeping rosemary (Rosmarinus officinalis ‘Prostratus’)
    – Annual Clovers:
    – Annual clovers, such as Crimson clover, Berseem clover and rose clover, make great living mulches, especially around cool- season crops. When using annual clovers, be sure to mow the plants before they set seed. This quick growing, nitrogen-fixing ground cover is super hardy and popular amongst the honey bees. NOTE: FYI – never plant this in your annual veggie patch as it’ll become invasive and you’ll never get rid of it!
  • Leaves – let’s start with my favourite. I collect them every autumn, pile them up ready for the spring and summer.
  • Wood mulch
  • Hay or straw
  • Pine needles – great for plants that enjoy a lower pH level at around 5.5/6
  • Grass clippings
  • Shredded paper – it’s biodegradable and plentiful, so feel free to use shredded paper as mulch. Inks these days are typically soy-based and, so, not a health concern.

Get out into the garden soak up some sunshine and get mulching. Remember to protect yourself from the sun.

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