Grandmother with daughter and grandchildren

CBS Connect – April 2016

If you would like to download the CBS Connect April newsletter please click here

President’s Report

A new year for CBS in 2016

Our new chief executive officer, Murray Coates, officially started with the organisation on Monday 11 April.

Murray is an experienced healthcare and community services executive who was

selected from a strong field of local and interstate candidates.

Murray brings with him extensive skills in working with corporates, not for profits, government and a variety of communities in rural and remote and urban settings.

He has also worked in senior positions in organisations in Canberra, Western Australia and Sydney.

In closing, I would like to pass on my thanks to members of the senior management team who ensured CBS continued to provide the level of service our clients require.

Ross Doddridge

Additional Support

We have received feedback from you suggesting that there may be times when you need some additional ‘one-off’ support.

This support would be outside the normal ongoing support you receive from CBS.

We understand that this gap in services can, at times, make it difficult for you to manage on a day-to-day basis or on occasions where you need a little extra support.

If you find that this applies to you, please call us on 6208 6600 and speak to a coordinator about what you need and we will endeavour to help you wherever we can.

Public Holidays

If your normal plans or requirements will change on a public holiday, please contact us on telephone 6208 6600 to advise us of these changes.

It is just as important that carers call on the same number to discuss any additional support they may need on a public holiday.

Are you getting the most out of your visits from CBS?

Do you find that sometimes your CBS worker finishes their allocated tasks much quicker than you, or they, anticipated?

For your information, they have been rostered to stay with you for the whole time that has been allocated.

If they finish the set tasks early, you should ask the worker to assist you with other tasks around the home to fully use the time.

These tasks may include (but are not limited to) assisting you to change your bed linen, assisting you to hang out or bring in your washing, assisting you with some dishes, cleaning out cupboards, ironing, assisting you with some cooking or simply having a cup of tea and a chat. There are many options and your worker may be able to help you with other ideas for additional tasks.

If you or your worker are unsure, please contact the coordination team at CBS which can help you with ideas before the worker leaves.

By doing this you are ensuring you get the most out of your visit.

If you find that you are regularly not requiring your allocated time, that’s OK. Just give us a call and we can work with you to ensure the time you are allocated suits your specific needs.

Introducing the Intake Section of CBS

The helpful Intake team at Community Based Support is the first contact point in receiving support services for yourself or the person you care for.

Members of the team have thorough knowledge of the steps in accessing care, and monitor and process all incoming referrals to CBS from My Aged Care, Tascarepoint, and other service providers.

The team also operates CBS Carer Support Services and the Residential Respite booking service for southern Tasmania. Team members are dedicated to assisting you in your caring role by providing short-term in home support, educational activities, information and emergency support.

The Intake team is a “friendly, fun, and quirky group” who work hard every day to ensure a smooth transition for you into quality home and community care.


CBS Carer Support Services offer support for carers of frail older people, people with mental illness and people with disability.

CBS assist carers with options to take a break through short-term and emergency respite services, based on assessed need, and provide advice on and coordinate access to respite services in your local area.

CBS also book all respite in residential care facilities in southern Tasmania.

Recently, Carer Support Services took a group of 20 carers to the east coast for some respite from their caring roles. While there, carers were able to spend time in the company of other carers, sharing laughter, a few tears, lots of ideas and plenty of encouragement.

Collectively, carers reported to have enjoyed the friendships formed and the ability to have conversations with people who really understood what it means to be a carer.

Do you, or someone you know, care for a loved one? Do you sometimes wish you had some additional support in your caring role? CBS may be able to help.

What would you like to hear about?

Is the CBS Connect newsletter giving you the information you are seeking? Do you find it interesting? Is there something you would like us to include?

If you would like to discuss your ideas, or if you have any suggestions, please call Tracy Ferguson at CBS to let us know.