In the Loop, Volume 31

Hot Topic – AlayaCare

We have a new ‘Go-Live’ date!

A couple of weeks ago we sent you some communications (email and text) announcing our new Go-Live date of 1st July 2020.

If you haven’t had a chance to watch the video announcement yet, have a look below.

NDIS Audit

Preparations for the NDIS audit are in full swing, with part one almost complete.  We have reviewed all our policies and procedures to ensure that we are fully compliant with the requirements of the NDIS, and the finalised documents are all ready to be uploaded to the portal on tomorrow.

Thank you to all of you who have been involved in this process to date, your hard work has not gone unnoticed.  A special shout out goes to

  • Tamara Foster and the NDIS Audit Team, (David Bromfield, Mel Best, Georgie Ibbott and Louise O’Leary), your professionalism and dedication is commendable;
  • Sarah Crosswell (the brains behind the infamous ‘Stan Standards’) for helping us all understand what the NDIS Practice Standards are and how we all apply them in our everyday work.

The next step is to double check that we are all aware of our CBS policies and procedures.  We know that you are already across these, but we just want to make doubly sure that we are all comfortable with them.  We will come back to you once we have finalised the plan.

Clients in the North

Our client numbers in Northern Tasmania are growing at a rapid rate. FANTASTIC!!!

If you work in the North of the state and would like more shifts, please make sure you get in touch with our rostering team on 6208 6644 and let them know your availability.

Updating your skills

Have you completed any additional training? Have you acquired any new skills?

If the answer is ‘yes’, make sure you have them listed on your HR file.  This can help us to match you with the right clients and potentially offer you more shifts.

We often have the need to find staff members with a specialised skill set to suit the needs of our clients.  Some examples of specialised skills are ‘peg feeding’, ‘Auslan’ (or another languages), ‘Mental Health’, ‘Bowel Management’, ‘Behaviour Management’… and the list goes on.

Simply call 6208 6644 and speak to Monique who will talk to you about any supporting evidence you might need, like a certificate of completion, and she will update your information.

CBS Man Applying for a Job on the Internet

Positions Vacant

There is currently 1 position vacant in the Hobart office – Executive Manager, Business Development.

If you could see yourself, or someone you know, in this position, please click on the below link for more information.

As always, if you know anyone who you think would be a perfect fit for CBS and would like to join our team of AWESOME Support Workers, please direct them to the employment page on our website to apply.  The website address is

Dedicated Staff Number

We have a phone number that is dedicated to (AWESOME) CBS staff members only. It’s available to you during business hours (Monday to Friday, 8.30am to 5pm).  It’s the easiest way to get hold of the people you need to speak to.

The lovely Emily, will answer your call and pop you through to the right person.

The number is 6208 6644.

Please do not give this number to clients, as it is a dedicated staff line only.

A HUGE and Very Warm WELCOME To Our CBS Newbies

Kimberley Geelan

Kimberley joins our team as our Social Support Groups and Hubs Manager.

Kimberley is a dead-set go getter with a no-fuss, positive attitude to life!  She comes to us with a wealth of professional (and life) experience.

Her previous employer, Tas IVF, saw the potential in Kimberley and sent her to Harvard University to study healthcare project management.  Upon her return she was charged with rolling out a new software program before launching into project managing the creation of a new, fully licensed, Day Hospital for Tas IVF, a $6.5m project.  Man!  What a Woman!

Kimberley has travelled extensively across Europe, Canada and Alaska.  She got engaged to her husband in Rome (how romantic!) and now they have a little lady miracle, Sienna, of their very own!  “Boredom” is not a word that Kimberley relates to AT ALL and high energy levels are always in supply.  She is passionate sprinter, boat goer and fisherwoman and is always up for a social drink, a laugh and fun time.

There is so much more that could be said about Kimberley, but why read about it when you could come into the Moonah office and chat with her yourself. You will probably see her out and about at the Hubs as well.  She’s a pretty cool cat!

Nathan Tauber

We found the ICT expert we were looking for… (*insert appropriate ‘Oohs’ and ‘Ahs’*). Nathan has joined our CBS team as our new ICT Guru.  And what a great bloke he is!  Full of enthusiasm, a computer style brain and very quick to smile, he is just what the doctor ordered for this role.

Nathan is our ‘Go-To’ guy for all of our IT support needs. He is here to make sure that all the cogs in the IT wheels keep ticking along.

Nathan has been a busy guy over the last three years. He’s lived in Melbourne, moved back to Tassie, had a beautiful daughter (well, his fiancé did most of the hard work there!), adopted a Labradoodle, renovated his kitchen, remodelled their garden, bought a block of land, dealt with council to get all the necessary titles so he can start the building process, got engaged and, luckily for us, landed himself a new IT job with CBS!  Phew… It wears me out to think about it. But it doesn’t stop there.

In just 2 weeks time, Nathan is going to marry the love of his life! (*more ‘oohs’ and ‘ahs’*). They will then head off for a well earned break and romantic honeymoon, before returning to get stuck into building a brand new family home.

Nathan says that his favourite part of the day is when he arrives home and he can get into play mode with his daughter Zoe. She is an energetic little one who loves the outdoors and playing with her Mum and Dad at every single opportunity. When you hear Nathan talk about it, you really get the sense of an idyllic family life… its lovely to listen to.

If you have any IT related questions, or need some help with your IT stuff, please contact Nathan… he’s really easy to chat with, friendly, and very helpful!

Increase pay rates for 24 hour and overnight shifts

A decision has been made to increase the pay rates for support workers who work 24 hour shifts and sleepover shifts. Below is the table that outlines the new rates.

You can register your interest in working these shifts by calling our rostering team on 6208 6644.  The rostering team are available to speak to between 8.30am and 4pm, Monday to Friday.

An important notice from Access Pay regarding your annual tax free allowance. 

Click here

And that’s a wrap.

If you have any suggestions for future editions, or if you have any feedback regarding your new look ‘In The Loop’, please email your friendly Marketing Team of Two either at or

We would love to hear from you!

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