Community Based Support Tasmania

Policies & Procedures

CBS Hobart, Care Services In Tasmania
cosumer-handbook
Download Handbook – PDF

referral-formDownload Referral Form

Annual Reports

2016 Annual Report

2015 Annual Report

2014 Annual Report

Staff Resources

Australian Privacy Principles guidelines

Commonwealth Home Support Programme (CHSP) Guidelines Overview

Five steps to accessing a Home Care Package

Home Care Packages Programme – Operational Manual

Living well at home: CHSP – Good Practice Guide

Samsung Galaxy S5 User Manual

CBS Phone User Guide Book

Dementia care: how we get it wrong and what’s needed to get it right – a paper by Dr Jane Tolman and Dr Martin Morrissey

Client rights and responsibilites

AUSTRALIAN GOVERNMENT, DEPARTMENT OF HEALTH AND AGEING – CHARTER OF RIGHTS AND RESPONSIBILITES

Program Guidelines

Home and Community Care – Home Modifications Program Guidelines 

Commonwealth Home Support Program Guidelines

Policies

1-1-1-purpose-and-scope-of-policies

1.4.2 CBS-QMS MANUAL POLICIES

1.6.1 GENERAL SECURITY

1.6.3 CLIENTS KEYS

2.1.1 ABOUT CBS

2.1.2 PHILOSOPHY VISION AND PLANS

2.2.1 CODE OF ETHICS VALUES

2.2.3 CONSUMER RIGHTS AND RESPONSIBILITIES

2.2.4 CONSUMER COMPLAINTS AND COMPLIMENTS

2.2.6 CONFIDENTIALITY AND PRIVACY

2.2.8 ALLEGATIONS AND REPORTS OF ABUSE

2.2.9 CODE OF CONDUCT DRESS CODE

2.2.10 PERSONAL RELATIONSHIPS AND SEXUALITY GUIDELINES

2.2.11 SUPPORT WORKERS ACCOMPANYING CONSUMERS SOCIALLY

2.2.12 SUPPORT WORKERS RESIDING WITH OR IN RELATIONSHIP WITH CONSUMERS

2.2.13 UNPAID SUPPORT

2.2.14 SUPPORT WORKERS TAKING CONSUMERS IN THEIR OWN OR CONSUMERS VEHICLES

2.2.15 MONEY HANDLING FOR CLIENTS

2.2.16 GIFT POLICY

2.2.17 AVERSIVE RESTRICTIVE AND INTRUSIVE TREATMENT PRACTICES

2.2.18 USE OF INTERPRETERS

2.2.19 DISPUTES BETWEEN CONSUMERS AND PRIMARY CARERS

2.5.1 BOARD AND COMMITTEES

2.5.2 BOARD ROLES

2.5.3 BOARD GUIDELINES

2.5.4 MEETINGS

2.5.5 BOARD INDUCTION

2.6.1 MANAGEMENT POSITIONS

3.1.3 CODE OF CONDUCT EQUITY DISCRIMINATION

3.1.4 EMPLOYEE GRIEVANCES

3.2.2 CONSUMABLES GLOVES ETC

3.2.3 MOBILE DEVICE POLICY

3.2.3A MOBILE DEVICE – USER AGREEMENT

3.2.4 MOTOR VEHICLES GUIDELINES

3.4.5 PERFORMANCE APPRAISALS AND PROBATION

3.4.6 STAFF DEVELOPMENT AND TRAINING

3.4.7 LEAVE OVERTIME AND OTHER PROVISIONS

3.4.8 DISCIPLINARY POLICY

3.4.13 SUPPORT WORKER AVAILABILITY AND ALLOCATION

3.4.13B PROVIDER TIMESHEET

3.4.13D SUPPORT WORKER TRAVEL SHEET

3.4.18 FOOD AND NUTRITION

3.5.1 CONTRACTORS

4.2.9 MEDICATION

5.2.1A ACCOUNT PAYMENT METHODS

6.1.1 WHS GENERAL

6.1.2 WHS ASSESSMENT OF TASKS AND THE EXTERNAL WORKPLACE

6.1.3 OFFICE WORKSTATION REVIEWS

6.1.4 HAZARDS AND INCIDENTS

6.1.6 CRITICAL INCIDENT COUNSELLING

6.1.7 REHABILITATION

6.1.8 NO BULLYING POLICY

6.1.9 WORKERS COMPENSATION CLAIMS MANAGEMENT

6.2.1 ROLE OF THE RECRUITMENT AND TRAINING COMMITTEE

6.2.3 GENERAL HARASSMENT

6.2.4 SEXUAL HARASSMENT

6.3.1 LIFTING NO LIFT POLICY

6.3.2 EMERGENCIES

6.3.3 BARIATRIC SEVERELY OBESE CLIENTS

6.3.4 COMMUNICABLE AND INFECTIOUS DISEASES CONTROL PROCEDURES UNIVERSAL PRECAUTIONS

6.3.5 PERSONNEL WITH HIV HEPB

6.3.6 CLIENT HOMES MAIN HAZARDS RISKS

6.3.11 SMOKING OFFICE AND IN CONSUMERS HOMES

6.3.12 CHEMICAL EXPOSURE GUIDELINES

6.3.13 DRUG POLICY INCLUDING ALCOHOL

6.3.14 COMPUTER SCREENS WORK STATION

6.3.15 MOTOR VEHICLE ACCIDENT GUIDELINES

6.3.16 USE OF MOTOR VEHICLES

9.2.1A ENTERPRISE AGREEMENT 2014

9.2.1C SCHADS AWARD 2010

9.2.1D THE NATIONAL EMPLOYMENT STANDARDS

9.3.1A CONSTITUTION 2013

9.3.1A CONSTITUTION 2017 DRAFT DOCUMENT